F.A.Q

Why Should I Buy a Besca?

Simply put, we offer the best possible machine for your money. Besca commercial coffee roasters are handcrafted from the highest quality materials, designed to roast the perfect batch of coffee every time. Featuring robust components, modern design, and exceptional Turkish workmanship, Besca roasters are built to last and built to please. With a showroom ideally located in Southern Michigan, our dedicated US-based sales and service team is here to help you find the perfect machine for your roasting needs.

What Is The Difference Between A Manual And Automated Roaster?

A manual roaster is exactly what it sounds like: a simple, user-controlled setup. The operator controls the drum speed, fan speed and flame intensity with digital controls. Besca roasters can connect to third-party profiling software in order to track and log roasts, but each roast is always under control of the operator.

With our automated roasters, a touchscreen control desk puts the profiling software and roaster controls into one machine. The desired roast can be profiled and logged, and then the computer takes control to easily (and perfectly) repeat roast profiles. The beauty of automated profile software is that it allows flawless consistency every single time.

Our profiling software is the next generation of roasting technology, allowing anyone to roast coffee with a Besca. In manual mode, the operator has full control to craft the perfect roast, log and store the profile. Then, with just a few taps, that profile can be repeated again and again. Our fully automated roasters can even load the green coffee and dump the roasted beans at the perfect time.

Do You Offer Financing?

Yes, we offer financing for individuals with good credit at a competitive rate. You can download an application form here.

Do Besca Roasters Have A CE Certificate?

Yes, every Besca roaster has a CE certificate and you will receive a copy on a CD which is provided with your equipment. The CE mark provides proof that an electrical item has been manufactured to the highest possible European standards, and complies with the essential requirements of the relevant European health, safety and environmental protection legislation. You can find more information about the CE mark here.

Do You Sell An Electrical Roaster?

We most certainly do! We understand that sometimes a gas supply is not available or desired. Luckily, both the BSC-02 2 Kilo and BSC-05 5 Kilo shop models can be outfitted with an electrical supply on request.

What Are The Exhaust Chimney Connection Dimensions?

You may find the pipe diameter information for all models here

What Is The Required Space For The Equipment?

Besca roasters are designed to be as compact as possible, but of course, the space required will differ for each roaster model. You can find the layout dimensions for all models here, or email us for more information.

Do You Have Any Dealer Or Aftersales Team In Europe?

Yes, for certain countries we have dealers and aftersales teams. Please reach out to us for more information. We also provide coffee roasting courses in Romania and Ireland, and coming soon to Michigan!

For the regions which currently lack aftersales, our mobile support team is ready to help you anytime. Please contact us for more information.

Can I Use Any PC Profile Software With Your Machines?

Yes, all of our machines have standard USB port PC connections, allowing easy connection to any Windows-compliant profile software in order to track your roasting. Related set-up instructions for required thermocouple types can be found in the user’s manual supplied with your roaster.

Do I Need To Buy An Installation Service?

At Besca USA we offer a customized installation service for every roaster, although self-installation is possible for roasters up to the BSC-15 15 Kilo size. For the BSC-30 and above (industrial size), we strongly suggest having our knowledgeable and skilled technicians visit your plant and handle the installation. While it is possible to have your technicians handle the install, we believe that our experience and expertise makes us ideally suited to a professional and efficient installation.

Can Besca Roasters Be Used To Roast Cacao?

They can! All Besca roasters feature a variable speed drum, roaster fan and flame intensity. This allows roasting of coffee or cacao on the same machine with no alterations. In fact, we roast cacao on our showroom roaster all the time, and it is delicious.