F.A.Q

Do BESCA ROASTERS equipment have CE certificate?

Yes, All BESCA ROASTERS product range has CE certificate and you will get a softcopy of this certificate inside the CD that will be provided with your equipment.

Do you have any electrical roaster?

Yes, BSC-02 and BSC-05 models have electrical supply option.

What is the exhaust chimney connection dimensions?

You may find the pipe diameter information for all models here

What is the required space for the equipment?

You may find the layout dimensions for all models here

Do you have any dealer or aftersales team in Europe?

Yes, for some countries we have dealers and aftersales team. Also, we have a team in Romania and Ireland that provides coffee roasting courses. For the regions that we do not have any aftersales team for now, our mobile support team in the factory is ready to help you anytime.

Can I use any PC profile software with your machines?

Yes, our machines have standard PC connection USB port and you may connect to any PC profile program in order track your roasting profile. Related set-up instructions needed for the thermocouple types can be found in user’s manual.

Does BESCA ROASTERS have any PC profile and automation program?

Yes, we have a pc profile program + automation with touchscreen. With our program, you may control the exhaust air flow, drum speed and gas flow. Moreover, you may save your roasting profile in order to use it in future roasting process.

Do I need to buy any installation service?

For the machines up to 15kg batch, there is no need to hire any installation service, but If you need, we are ready to supply.

For the industrial segment (starting from 30kg), it is possible to set the machine up by your technicians, but we strongly recommend to use our installation service.

Can Besca Roasters be used to roast cacao?

Yes, , all besca roasters feature a variable speed drum, roaster fan, and flame intensity. This allows the user to Roast Cacao and coffee on the same machine with no alterations!